Registrar Domain Service Level Agreement
We believe in providing the highest value of Customer Service possible whether by telephone or written communication (including email). Where it may not be possible to reply to correspondence immediately, we will endeavour to reply within three working days. For urgent enquiries please mark your support ticket urgent. If you are disatisfied with the service you have received, follow the complaints procedure
Here are some internal links to pages with specific domain information that will serve to inform registrants of their rights and of our policies regarding domain registrations and renewals.